Body repair questions, answered plainly.

Tap any 'Get a quote on WhatsApp' button. A chat opens with (01206) 912198 and a message ready to send. Add your make and model, then send photos of the damage in the chat. This website doesn't collect photos or uploads.

One photo from a few metres away showing where the damage is, then two or three close-ups taken at an angle in good daylight. Avoid flash at night — reflections hide dents and scratches.

No. Photos let us give an initial estimate. Hidden damage, previous repairs and paint condition can only be confirmed in person, so the final price follows our assessment at the workshop.

Yes, call 01206 912198 for general enquiries, Monday to Friday 08:00–18:00. For quotes, WhatsApp is easiest because you can send photos.

It depends on your policy. Many policies allow it, some restrict it or change what's covered. Check your policy wording or ask your insurer.

If the repair cost is close to your excess, paying privately can make sense. Send photos and we'll give an initial view so you can decide.

Gather the other driver's details, registration and insurer, and photos of the scene. Then message us with the damage photos. See our non-fault accident repairs page for more.

We colour match from your paint code and blend into neighbouring panels where needed. Faded or previously repaired paint can affect matching, and we'll tell you upfront.

Rarely. Most damage needs only the affected panels repaired and refinished. We'll recommend the smallest repair that gives a good result.

Sometimes, using paintless dent repair, when the paint is intact and the dent is shallow and accessible. We confirm suitability on inspection.

Yes, cars and vans, including vehicles used for work.

Optional 0% finance may be available through Payment Assist, subject to eligibility and the provider's terms. Ask us for details.